1635 registered devices    |    553 lost devices    |    600332 device searchings    |    5109 members
Live support!

Frequently asked questions

Questions concerning the way that the service works.

What is imei?
Every mobile phone has a unique 15digit secret serial number, which is the electronic identity of this device. . This is the so called IMEI number. (International Mobile Equipment Identity)
How is stolendevice.com useful?
stolendevice.com is an innovative service, which aims to recover the stolen and lost mobile phones, by announcing it via different ways, such as sending e-mails to users and stores, uploading an announcement to our forum, facebook and twitter websites, as well as marking the lost phone on the map and showing the message of your choice to the person that will find the phone and return it to you.

At the same time it gives the opportunity to contact the owner of the device anonymously and securely.

stolendevices.com can also help buyers to avoid buying a stolen phone, given that its owner has reported the loss, by checking its IMEI number.
Who can have access to the services of stolendevice.com;
Any user of a mobile phone can benefit from our services, regardless of the country they live or the mobile phone company they use.
How can a user access the service?
By creating a new account and completing the necessary registration data (name, surname, area/city, country, e-mail address), you have complete access to our service. In order to register you must have an active e-mail address.
Then you complete the registration form for a new mobile phone, by following three simple steps.
Which is the cost of the service?
You can look the cost up on the detailed table. It varies according to the user’s country.
The cost through PayPal is the same for every country. However, the cost of SMS is different, due to the different charging policies of the mobile telephony companies in the various countries.
In our service we charge you only once per device, without any other hidden charges or subscriptions and the device is saved on your panel forever.
How can I receive my username and password?
Your username is created by the e-mail address that you will give in order to register in our service and cannot be changed in the future. Your password is created automatically during your registration. This information will be send to your e-mail address.

After your registration, you will be able to change your password with another password of your choice.
How can I change the message that I have already given to the system for my lost mobile phone?
In order to change the message shown in the point of the map with your stolen phone, you have to "Remove this device from lost devices”\ and set it as lost again, typing your new message.
How can I delete my data from the service?
You can delete all the registered mobile phones.
After that none of your personal data will be found to the servers of stolendevice.com.
If you delete them, you will not be able to regain them.

Service cost per country


The cost is per device registration.

The registration is NOT subscription with monthly or yearly fees and lasts for ever!

COUNTRY PayPal SMS
Afghanistan
3.00 €
Aland islands
3.00 €
Albania
3.00 €
Algeria
3.00 €
American samoa
3.00 €
Andorra
3.00 €
Angola
3.00 €
Anguilla
3.00 €
Antarctica
3.00 €
Antigua and barbuda
3.00 €
Argentina
3.00 €
Armenia
3.00 €
Aruba
3.00 €
Australia
3.00 €
Austria
3.00 €
Azerbaijan
3.00 €
Bahamas
3.00 €
Bahrain
3.00 €
Bangladesh
3.00 €
Barbados
3.00 €
Belarus
3.00 €
Belgium
3.00 €
Belize
3.00 €
Benin
3.00 €
Bermuda
3.00 €
Bhutan
3.00 €
Bolivia, plurinational state of
3.00 €
Bonaire, sint eustatius and saba
3.00 €
Bosnia and herzegovina
3.00 €
Botswana
3.00 €
Bouvet island
3.00 €
Brazil
3.00 €
British indian ocean territory
3.00 €
Brunei darussalam
3.00 €
Bulgaria
3.00 €
Burkina faso
3.00 €
Burundi
3.00 €
Cambodia
3.00 €
Cameroon
3.00 €
Canada
3.00 €
Cape verde
3.00 €
Cayman islands
3.00 €
Central african republic
3.00 €
Chad
3.00 €
Chile
3.00 €
China
3.00 €
Christmas island
3.00 €
Cocos (keeling) islands
3.00 €
Colombia
3.00 €
Comoros
3.00 €
Congo
3.00 €
Congo, the democratic republic of the
3.00 €
Cook islands
3.00 €
Costa rica
3.00 €
Cote d'ivoire
3.00 €
Croatia
3.00 €
Cuba
3.00 €
Curacao
3.00 €
Cyprus
3.00 €
Czech republic
3.00 €
Denmark
3.00 €
Djibouti
3.00 €
Dominica
3.00 €
Dominican republic
3.00 €
Ecuador
3.00 €
Egypt
3.00 €
El salvador
3.00 €
Equatorial guinea
3.00 €
Eritrea
3.00 €
Estonia
3.00 €
Ethiopia
3.00 €
Falkland islands (malvinas)
3.00 €
Faroe islands
3.00 €
Fiji
3.00 €
Finland
3.00 €
Former yugoslav republic of macedonia
3.00 €
France
3.00 €
French guiana
3.00 €
French polynesia
3.00 €
French southern territories
3.00 €
Gabon
3.00 €
Gambia
3.00 €
Georgia
3.00 €
Germany
3.00 €
Ghana
3.00 €
Gibraltar
3.00 €
Greece
3.00 €

3.60 €
Greenland
3.00 €
Grenada
3.00 €
Guadeloupe
3.00 €
Guam
3.00 €
Guatemala
3.00 €
Guernsey
3.00 €
Guinea
3.00 €
Guinea-bissau
3.00 €
Guyana
3.00 €
Haiti
3.00 €
Heard island and mcdonald islands
3.00 €
Holy see (vatican city state)
3.00 €
Honduras
3.00 €
Hong kong
3.00 €
Hungary
3.00 €
Iceland
3.00 €
India
3.00 €
Indonesia
3.00 €
Iran, islamic republic of
3.00 €
Iraq
3.00 €
Ireland
3.00 €
Isle of man
3.00 €
Israel
3.00 €
Italy
3.00 €
Jamaica
3.00 €
Japan
3.00 €
Jersey
3.00 €
Jordan
3.00 €
Kazakhstan
3.00 €
Kenya
3.00 €
Kiribati
3.00 €
Korea, democratic people's republic of
3.00 €
Korea, republic of
3.00 €
Kuwait
3.00 €
Kyrgyzstan
3.00 €
Lao people's democratic republic
3.00 €
Latvia
3.00 €
Lebanon
3.00 €
Lesotho
3.00 €
Liberia
3.00 €
Libyan arab jamahiriya
3.00 €
Liechtenstein
3.00 €
Lithuania
3.00 €
Luxembourg
3.00 €
Macao
3.00 €
Madagascar
3.00 €
Malawi
3.00 €
Malaysia
3.00 €
Maldives
3.00 €
Mali
3.00 €
Malta
3.00 €
Marshall islands
3.00 €
Martinique
3.00 €
Mauritania
3.00 €
Mauritius
3.00 €
Mayotte
3.00 €
Mexico
3.00 €
Micronesia, federated states of
3.00 €
Moldova, republic of
3.00 €
Monaco
3.00 €
Mongolia
3.00 €
Montenegro
3.00 €
Montserrat
3.00 €
Morocco
3.00 €
Mozambique
3.00 €
Myanmar
3.00 €
Namibia
3.00 €
Nauru
3.00 €
Nepal
3.00 €
Netherlands
3.00 €
New caledonia
3.00 €
New zealand
3.00 €
Nicaragua
3.00 €
Niger
3.00 €
Nigeria
3.00 €
Niue
3.00 €
Norfolk island
3.00 €
Northern mariana islands
3.00 €
Norway
3.00 €
Oman
3.00 €
Pakistan
3.00 €
Palau
3.00 €
Palestinian territory, occupied
3.00 €
Panama
3.00 €
Papua new guinea
3.00 €
Paraguay
3.00 €
Peru
3.00 €
Philippines
3.00 €
Pitcairn
3.00 €
Poland
3.00 €
Portugal
3.00 €
Puerto rico
3.00 €
Qatar
3.00 €
Reunion
3.00 €
Romania
3.00 €
Russian federation
3.00 €
Rwanda
3.00 €
Saint barthelemy
3.00 €
Saint helena, ascension and tristan da cunha
3.00 €
Saint kitts and nevis
3.00 €
Saint lucia
3.00 €
Saint martin (french part)
3.00 €
Saint pierre and miquelon
3.00 €
Saint vincent and the grenadines
3.00 €
Samoa
3.00 €
San marino
3.00 €
Sao tome and principe
3.00 €
Saudi arabia
3.00 €
Senegal
3.00 €
Serbia
3.00 €
Seychelles
3.00 €
Sierra leone
3.00 €
Singapore
3.00 €
Sint maarten (dutch part)
3.00 €
Slovakia
3.00 €
Slovenia
3.00 €
Solomon islands
3.00 €
Somalia
3.00 €
South africa
3.00 €
South georgia and the south sandwich islands
3.00 €
Spain
3.00 €
Sri lanka
3.00 €
Sudan
3.00 €
Suriname
3.00 €
Svalbard and jan mayen
3.00 €
Swaziland
3.00 €
Sweden
3.00 €
Switzerland
3.00 €
Syrian arab republic
3.00 €
Taiwan, province of china
3.00 €
Tajikistan
3.00 €
Tanzania, united republic of
3.00 €
Thailand
3.00 €
Timor-leste
3.00 €
Togo
3.00 €
Tokelau
3.00 €
Tonga
3.00 €
Trinidad and tobago
3.00 €
Tunisia
3.00 €
Turkey
3.00 €
Turkmenistan
3.00 €
Turks and caicos islands
3.00 €
Tuvalu
3.00 €
Uganda
3.00 €
Ukraine
3.00 €
United arab emirates
3.00 €
United kingdom
3.00 €
United states
3.00 €
United states minor outlying islands
3.00 €
Uruguay
3.00 €
Uzbekistan
3.00 €
Vanuatu
3.00 €
Venezuela, bolivarian republic of
3.00 €
Vietnam
3.00 €
Virgin islands, british
3.00 €
Virgin islands, u.s.
3.00 €
Wallis and futuna
3.00 €
Western sahara
3.00 €
Yemen
3.00 €
Zambia
3.00 €
Zimbabwe
3.00 €